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Handling Statistical Variation In Six Sigma
Six-Sigma provides a methodical, disciplined, quantitative approach to continuous process improvement. Through applying statistical thinking, Six Sigma uncovers the nature of business variation and its affect on waste, operating cost, cycle time, profitability, and customer satisfaction. The term “six sigma” is defined as a statistical measure of quality, specifically, a level of 3.4 defects per million or 99.99966% high-quality. To put into practice the Six Sigma manageme...

Are You Being Charged These "Fees" On Your Mortgage Loan?
Many mortgage brokers add in fees to your mortgage loan that aren't completely necessary to process your loan. Sometimes, either the fee itself is not necessary or it can be too inflated. If you are educated about your mortgage loans and the fees involved, you may be able to negotiate for lower fees. Here are some sample mortgage fees that you might find to be over inflated: Processing fee - Not only does the mortgage broker receive a fee from the lender, but the borrow...

To Coach, or Not to Coach?
To coach, or not to coach: that is the question. Whether ‘tis nobler in the mind to suffer The slings and arrows of occasional "time lost," Or to take arms against a sea of troubles...


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Retail & Services Magazine COVER PAGE Issue V-1106


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