Click Logo To Page

What’s the Game Plan?

Browse through any management book these days and you’ll be amazed at the number of concepts that have appeared in the last decade: SWOT analysis, business process re-engineering, CRM, competitive advantage, analysis tools, fix-it tools and measuring tools.

One frequently used (and overused) term is strategic planning. Look at any mid-size to large corporation, and we’re sure there’s at least one Vice President for Strategic Planning. If you really think about it, it would suffice to say “planning” because planning implies that there’s some strategy involved. It would also suffice to say “strategizing” simply because it implies that planning is involved.

What makes for good planning in the context of change?


1. Don’t just brainstorm with team members. Jot down ideas that are worth reviewing. Have you ever walked into a room and noticed that meeting attendees are verbalizing, trying to outsmart one another but no one seems to be jotting anything down? When ideas are tossed about, someone should be taking notes. At the end of the day, who is going to remember those ideas to which everyone said “aha!”

By putting discussions into paper, team members can decide at the next session what issues merit a repeat discussion.

2. Organize ideas by starting with the basics. Here’s an example of how you can organize your planning:

Question: What specific change do we want to implement in the customer service department?
Answer: Include another shift to accommodate customers from Asia. This means we need people to work from the hours of 9 pm to 5 am the next day.
Question: How many more people do we need?
Answer: Let’s start with four and see if we need to add to that number.
Question: What languages are we looking at?
Answer: Since China is our biggest market, we need Mandarin and Cantonese speakers. We probably also need people who are fluent in Hindi and Korean.
Question: So how soon do we need to implement this midnight shift?
Answer: In two months – to align it with our product launch in Shanghai.
Question: How much will this cost in terms of manpower and facilities?
Answer: Details will follow, but we’re looking at a ballpark figure of $75,000 a year.

By breaking down discussions into smaller components, it is easier to identify direction and objectives that are realistic. Imagine a situation where team members say, “we need more customer service people” without explaining the how, why, when, where and who.

3. Once the “start-up” information is settled, think of the possible problems and obstacles you’re likely to encounter together with potential solutions. Listing problems is the easy part. The harder task is jotting down possible solutions. Let’s take the example above:

Potential problem # 1: We may be able to recruit people who speak these languages but they have zero experience in customer service:

Possible solutions: (a) recruit them anyway and then train them in customer service, (b) see if there are personnel in your China and India branches who can double up as customer reps (c) outsource the customer service midnight shift to a provider country or (d) ask suppliers and distributors if they can provide a solution.

Potential problem # 2: Management might disallow the $75K budget.

Possible solutions: (a) prepare arguments justifying the cost, (b) come up with actual and projected statistics on how many people from Asia are calling or e-mailing us weekly to ask about the product, (c) how much more sales can we expect if we beef up customer service to exclusively serve Asian customers, (d) do a comparison chart of competitors who already have a customer service department servicing Asia and are doing very well.

4. “Just do it.” One reason why a group fails miserably at executing a plan is that there’s an element of laziness or a waning of enthusiasm when the initial excitement wears off. Taking the same example above, one week has passed and the justification for adding a midnight shift to be sent to management hasn’t been written. When the person assigned to do it is asked why, he says, “oh I found out that Mr. Jones is out of town for three weeks. So I haven’t done it.” What this person fails to understand is that even if Mr. Jones is away, he can get cracking with the arguments and could even send it by e-mail to Mr. Jones. Why wait? Just do it!

5. Assess your plan periodically. Circumstances can force a change of priorities, so looking at the plan from time to time will help you determine if changes need to be made.

You need a plan to work with. A sound plan is one that has foresight and alternatives in the event certain activities don’t work out.




Summary
What’s the Game Plan?
Browse through any management book these days and you’ll be amazed at the number of concepts that have appeared in the last decade: SWOT analysis, business process re-engineering, CRM, competitive advantage, analysis tools, fix-it tools and measuring tools.

Keywords:
green belt, management, gannt, black belt, lean flow

Word Count:792

[#1423 of 2596] -end


NEW Articles of the day for
Cash-In Journal Magazine

How To Make Time For a Home Based Business
Description: There are many out there who struggle to start a home based business. Many times at the detriment of family. This article has tips and advice on how to handle two jobs at the same time while at the same time preserving the family. ...
...Read More

Managing Your Home Based Online Business – 3
When you have your own home based business, whether it is online or offline, financial management is one of the key "departments". You really do need to keep on top of your finances if you want your own little business to have long term success, and...
...Read More

 

Visit Our Advertisers -
They help keep this service FREE!

NEW Ads every day in
Cash-In Journal Magazine



THE MAILBOX MAGIC !

Receive AD with YOU in #1.
Every person who joins from YOUR AD will get their own AD with YOUR name in #2 & #4.
You never Drop-Out.
Start by Mailing $10 to Each Member.
1. Gertha Joseph, 150 NE 173 St.
N. Miami Beach, FL 33162
2. Gerard Jeanty, 12035 NE 2nd.
Ave.#315, N.Miami, FL 33161
3. Akiko Frazier, 98-838B Kaonohi
St. Alea, HI 96701
4.Gerard Jeanty, 12035 NE 2nd.
Ave.#315, N.Miami, FL 33161

The Mailbox Magic!
Receive Ad with YOU in #1.

Start by Mailing $10 to Each Member.
You will be in #2 & #4 in your recruit's Ads.
1. Daniel J. Bolton,10235 NE 2nd. Ave. #315
N.Miami, FL 33161
2. Cergine Cator, 1327 NE 125th. ST.
N. Miami, FL 33161
3. Akiko Frazier, 98-838B Kaonohi St.
Alea, HI 96701
4. Cergine Cator, 1327 NE 125th.
N.Miami, FL 33164

HOW TO GET
1 MILLION PEOPLE TO
SEND YOU $10 CASH
In Six Months or Less!

A TOTALLY NEW-INGENIOUS-
FULLY AUTOMATED-ENDLESS
CASH-SYSTEM
SEND $10 CASH to:
GLENNCO
PO Box 878
Brockton,MA 02303
And $10 Cash to Dealer:
CERGINE CATOR
1327 NE 125th. STREET
N. MIAMI, FL 33131

GAS & CASH EXPLOSION!
Never Pay cash for Gas Again!

Get a $25 Pre-Paid Gas Card
Just for Joining!
Receive Unlimited
$25 Gas Cards + $15 Cash!
For your masetr copies, your first $25 Gas Card and to begin receiving Unlimited Gas Cards & Cash Earnings,
Send This AD + One-time payment of $75 to the Monitor:
DAVID BOWKER
1002 -9th. Ave.
New Brighton, PA 15066
Referred By: Gerard Jeanty, ID #1180
Select 2 choices of Gas Cards:
Exxon BP Gulf Sunoco Shell Marathon CitGo

GET PAID "$500" OVER AND OVER
AGAIN FOR "DOING NOTHING"

Free Details! Return this ad with a Self Addressed Stamped Envelope to:
SAM's CODE# 521
2112 Hollywood Dr. #2A2
Jackson, TN 38305

HOW TO MAKE A MILLION DOLLARS!

Send $5.00 Cash + Your Name &
Address for my Five Page Plan.
It Works. Try It. Mail to: ALLEN
600- 18th. Ave. N # 217E, Minneapolis,MN 55411

Full Page Ads

1000-r-logan.pdf
100000-r-logan.pdf
AlbertSandersJr.pdf
CalvinChamberlain-PnM-Super.pdf
DAEassociates.pdf
Donald-Brown.pdf
GIFTINGS.pdf
GerardJeanty.pdf
How-to-get-1-million-people-to-send-you-$10-cash-Rosemary-Logan.pdf
JCPatton2.pdf
JPomaski.pdf
LiamOShea-1.pdf
LiamOShea-2.pdf
LiamOShea-3.pdf
LiamOShea-4.pdf
LiamOShea-5.pdf
LiamOShea-6.pdf
MikeWasnich.pdf
Morris-Muehlstein.pdf
NoraLee-1.pdf
NoraLee-2.pdf
RevWPowell.pdf
RosemaryLoganHomeIncome-Mag.pdf
RosemaryLoganOpp-Mag.pdf
RusselBouyea.pdf
Walker2.pdf
charles-walker.pdf
cheever.pdf
family-wealth.pdf
forrest-curd.pdf
hbosi-2page.pdf
jshort-1.pdf
jshort.pdf
k-simms.pdf
leroy-taggart.pdf
page1.pdf
page10.pdf
page11.pdf
page12.pdf
page13.pdf
page14.pdf
page15.pdf
page16.pdf
page17.pdf
page18.pdf
page19.pdf
page2.pdf
page20.pdf
page21.pdf
page22.pdf
page23.pdf
page24.pdf
page25.pdf
page26.pdf
page27.pdf
page28.pdf
page29.pdf
page3.pdf
page30.pdf
page31.pdf
page32.pdf
page33.pdf
page34.pdf
page35.pdf
page4.pdf
page5.pdf
page6.pdf
page7.pdf
page8.pdf
page9.pdf
r-cutts.pdf
r-logan.pdf
w-mcgough.pdf

Cash-In Journal Magazine

Cash-In Journal Magazine - COPYRIGHT - ALL RIGHTS RESERVED